Privacy Policy

Welcome to Parlee Cycles. We’ve tried to keep this straightforward: we respect your privacy, we build great bikes, and we want your experience on our site to reflect both.

By accessing or using our website, you agree to the terms outlined below.

Who We Are

Parlee Cycles (“Parlee,” “we,” “us,” or “our”) operates this website and related services.

If you have questions about anything here, you can reach us at:

Email: sales@parleecycles.com

Information We Collect

Use this area to describe the personal information your business collects from customers.

How We Use Information

We only collect what we need to operate the site and communicate with you effectively.

Information you provide directly:

• Name, email address, phone number 
• Shipping / billing information (if purchasing) 
• Dealer or business information (if applicable) 
• Any information you choose to submit via forms or inquiries 

Information collected automatically:

• IP address 
• Browser type and device info 
• Pages visited and time spent 
• Cookies and similar tracking technologies 

How We Use Your Information

We use your information to:

• Process orders and provide customer support 
• Communicate with you about your inquiries or purchases 
• Improve our website and customer experience 
• Send occasional updates about products, events, and Parlee news (only if you’ve provided your contact info) 

Important:
We do not sell or share your personal information with third parties for marketing purposes.

Marketing Communications

If you voluntarily provide your contact information, we may occasionally reach out with:

• Product updates 
• New launches 
• Events or promotions 

You can opt out at any time by:

• Clicking “unsubscribe” in emails 
• Contacting us directly 

Cookies & Tracking

We use cookies to:

• Keep the site running smoothly 
• Understand how visitors use the site 
• Improve performance and user experience 

You can control cookies through your browser settings.

For UK users, we comply with PECR requirements—non-essential cookies are used only with consent where applicable.

Sharing Your Information

We may share limited data with trusted service providers who help us operate the business (e.g., Shopify, payment processors, shipping partners).

These providers:

• Only receive what they need to perform their function 
• Are contractually obligated to protect your data 

We do not:

• Sell your personal data 
• Rent your information 
• Share data with third-party marketers 

Your Rights (U.S., California, UK)

For California residents (CCPA/CPRA):

You have the right to:

• Know what personal data we collect 
• Request deletion of your data 
• Request access to your data 
• Correct inaccurate information 
• Opt out of data “sharing” (note: we do not sell your data) 

To exercise your rights, email: sales@parleecycles.com

For UK users (UK GDPR):

You have the right to:

• Access your personal data 
• Correct inaccurate data 
• Request deletion (“right to be forgotten”) 
• Restrict or object to processing 
• Data portability 

You may also lodge a complaint with the UK Information Commissioner’s Office (ICO).

Data Retention

We retain your information only as long as necessary to:

• Provide services 
• Meet legal and accounting obligations 
• Support customer relationships 

Data Security

We take reasonable steps to protect your information using industry-standard practices. No system is perfect, but we work to keep your data secure.

International Users

If you are accessing the site from outside the United States, your information may be transferred to and processed in the U.S. By using the site, you consent to this.

Terms of Website Use

Use of the Site

You agree to use this site:

• Lawfully 
• Without interfering with its operation 
• Without attempting to access restricted areas or data 

Product Information

We strive for accuracy, but:

• Specifications, pricing, and availability may change 
• We reserve the right to correct errors at any time

Orders & Payment

• All orders are subject to acceptance 
• We may refuse or cancel orders at our discretion 
• Payment must be completed before shipment 

Intellectual Property

All content on this site—including:

• Images 
• Text 
• Product designs 
• Branding 

…is owned by Parlee Cycles or licensed to us and may not be used without permission.

Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect or incidental damages arising from use of the site 
• Use of the site is at your own risk 

Third-Party Links

We may link to other websites. We’re not responsible for their content or privacy practices.

Changes to This Policy

We may update this policy from time to time. When we do, we’ll revise the “Last Updated” date above.

Contact Us

If you have any questions or requests regarding this policy:

Parlee Cycles
Email: sales@parleecycles.com